With its mobile app, shopping at Kroger just became even Easier. From speedy grocery orders to exclusive discounts and even pharmacy services, the Kroger app is all about ensuring your shopping experience is seamless and stress-free. But how do you properly set up and use the app? How to troubleshoot when you face issues like Kroger app is not working.
In this guide, we’ll take you through everything you need to know about Kroger’s mobile app, including:
- How to set up and sign in, step-by-step
- Online shopping through the app
- Discounts that you get during events with your Kroger Plus Card
- Services provided through Kroger Pharmacy
- Fixing common problems
Let’s dive in!
Downloading and Setting Up the Kroger Mobile App
Where to Download the App?
Download the Kroger mobile app for free:
- Google Play Retailer (Android)
- Apple App Store (iPhone)
Sign Up or Sign In
In order to use the app, you’ll have to sign in or create an account.
Steps to Sign In or Register:
- Open the Kroger app
- Tap “Sign In”
- Type in your email and password (or hit “Create Account”)
- Enter your phone number (which is attached to your Kroger Plus Card for rewards)
- Accept terms and conditions
- Tap “Submit”
Already have a Kroger Plus Card? Link it to your account during sign-up for instant discounts and personalized deals.
How to Shop Online With Kroger’s Mobile App
After logging in, here’s what you can do in the app:
- Shop for groceries online
- Clip digital coupons
- (Don’t) Bye-bye delivery or curb side pick up
- Track orders in real-time
- Save Money With Rewards & Personalization
How to Shop Online With the Kroger App
- Step 1: Get the Kroger app and click “Shop”
- Step 2: Explore categories or search for things
- Step 3: Shop for groceries
- Step 4: Select pickup or delivery
- STEP 5: Use digital coupons to save money
- Step 6: Complete the checkout and choose your payment method
💡 Tip: Your purchase history is saved in the app, so shopping will be faster and easier next time!
Kroger Plus Card: Unlocking Discounts and Rewards
Kroger Plus Card – It’s free and provides you access to:
- Private deals on groceries
- Fuel points (save at Kroger gas stations)
- Dedicated offers specific to your shopping behavior
How to Use Kroger Plus Card in App?
- Open the Kroger app
- Select “My Account” → “Kroger Plus Card”
- When checking out, either scan your digital card or input your phone number
💰 Bonus: Earn more points the more you purchase!
How to Fill Prescriptions with the Kroger Pharmacy App
The Kroger Pharmacy app is a lifesaver if:
- Prescription refills
- Medication reminders
- Vaccine scheduling
- Prescriptions easily transferred
How to Refill Prescriptions on Kroger Pharmacy App
- Step 1: Fire up the Kroger app
- Step 2: Tap “Pharmacy”
- Step 3: Select “Refill by Scan” or enter it manually
- Step 4: Choose when to pick up
- Step 5: Checkout and Order Confirmation
💡 Pro tip: You can schedule automatic refills so you never forget a dose!
Kroger App Not Working – Common Issues and How to Fix
Occasionally you may have technical difficulties such as:
- Kroger app not loading
- Login errors
- Slow checkout process
Tips to Solve Kroger App Problems
- Make Sure Your Internet Connection Is Good — use Wi-Fi or mobile data
- Update the App – If the app is dated then it may create problems
- Clear Cache & Restart App
- Reinstall the App — Remove and redownload
- Look for Server Errors — Sometimes, Kroger’s servers are offline
If nothing works, do call Kroger support at 1-800-KRO-GERS (1-800-576-4377).
Benefits of Using Kroger’s Mobile App
The Kroger app isn’t simply a convenience — it saves time and money. Here’s how:
- Quick Online Shopping – No need to stand in long queues!
- Digital Coupons & Deals – Save more every time you shop. ✅
- Quick Prescription Refills – Avoid going to the pharmacy physically
- Fuel Points & Rewards – Save money on gas
- Order Tracking – Get notified when your order is ready for delivery/pickup
example: You could save around $20-$50 a month in discounts and fuel points alone if you used the app regularly!
FAQ: What You Need to Know
1. How do I sign in to my Kroger account?
Open the app, tap “Sign In”, enter your email and password, then tap “Submit”.
2. What should I do if my Kroger app is not working?
Try restarting the app, clearing the cache, or updating it. If issues continue, reinstall the app.
3. Can I use the Kroger Plus Card on the app?
Yes! You can link your Kroger Plus Card to the app and scan your digital card at checkout.
4. How do I order groceries online?
Simply open the app, add items to your cart, select pickup or delivery, and check out.
5. How does the Kroger Pharmacy app help with prescriptions?
You can refill prescriptions, set medication reminders, and transfer prescriptions all within the app.
Conclusion: The Future of Grocery Shopping with Kroger’s App
The Kroger mobile app makes shopping simple and enjoyable. Whether you are having groceries delivered to your home, picking up a prescription at the pharmacy or collecting discounts with digital coupons, this app speeds things up, and provides you with greater convenience when getting them.
Key Takeaways:
- Log in and link your Kroger Plus Card to earn rewards
- Shop online, with digital coupons, and track orders with the app
- Shop Kroger Pharmacy for refill on mouthwash
- Resolve typical app problems with easy solutions
Finding time to grocery shop and prepare meals can be stressful but smart use of the Kroger app will save you time, money and effort every time you shop. So why wait? Try on the app now and enjoy the designed grocery store experience!